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Old 01-12-2010 | 12:50 PM
  #24506  
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acl65pilot
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Joined: Jun 2006
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From: A-320A
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Originally Posted by StormChaser
What's the deal with Manual Services? I start training in a week, requested my manuals via DeltaNet back on the 3rd, and haven't heard anything. Multiple e-mails and phone calls (always get the voicemail) have yielded no replies. And yet a buddy of mine who starts training the week after me requested his manuals a couple of days after I did, and already had them delivered to his house. Great customer service!

I'm beginning to think I'll be heading to training (in Minneapolis) with no manuals.
The gule that holds Manual Service together left about six months ago as they wanted to give her no more help. Since then it has been in total dismay.
I know if many ppl who have done the ESV without manuals. The response is that all required material is on the DALnet.
As soon as you get a projected training I would put in for your manuals and pubs. If all else fails come to ATL and show up at the window. I have been told they do not have a given document and then drive up there and ask for it. Low and behold there is a stack of them sitting 20 feet from the window.

That said, they are overworked and need about five more ppl in there.