Originally Posted by Chente

Hate to break it to you but they absolutely will book away from Delta if given the option. Our terminal at JFK is horrendous. It's confusing, old, cramped, and just ugly. Ever been to JetBlue's terminal? How about American's? It is amazing to see the contrast between our terminal and their terminals. Something needs to be done. It's not right to land 20 minutes early then be setting the parking brake at the gate an hour and a half late with people misconnecting because of a cramped alley. Something needs to be done.