Originally Posted by
DLpilot
Last year, I had the same situation when my daughter was being admitted for surgery. The hospital wanted me to write a check for $1000 to cover the deductible. I had the lady at the hospital call the number for UHC on the back of the card. I had already explained to her about HRA dollars, but she had never heard of it. Anyways, after the hospital talked to UHC, I never paid a cent. The HRA dollars were put towards the deductible.
That's exactly how it's supposed to work. And that's been my experience. Whenever I get to a facility that doesn't do it "right", I simply ask them to give UHC a call. The number is on the back of the card. So far, after that call, it's always done right.