Originally Posted by
Lighteningspeed
I suggest you check your source before stating it as facts.
I am pretty sure if you read my post again that I did not state it as fact. Here I will quote it here for you again and bold the important parts:
I've heard from some people up in Eagan that Mesaba is last in customer satisfaction.
With that being said, I trust my source. Have you noticed that this year the big push in management is to improve customer satisfaction? Have you seen all the red dots along the customer satisfaction areas?