Do I actually think Mesaba will file for bankruptcy.....no. My point is in 2006 nobody thought is was possible either. Before Northwest filed for bankruptcy, Mesaba was a good, financially viable company. The day after Northwest filed, Mesaba was bankrupt. It took one day. My point was just because Mesaba is ok now, does not mean Mesaba is ok in a week.

As for service. I know for a fact that for the last quarter, the customer satisfaction was about the same across all fleets at Mesaba. Aircraft had nothing to do with it. In fact, the numbers for pre-boarding and deplaning were very good as well. Mesaba is falling behind in the inflight portion. Who is to blame? It goes all around. Pilots, flight attendants, and management. The surveys that come in about customer satisfaction are sent to frequent fliers. They know the saab is a turbo prop and their expectations are lower. But rude workers, dirty planes, and a lack of updates during delays play a big part. Mesaba will probably be fine but there is definitely some work to be done.