Originally Posted by
Boomer
There's performance numbers (Bags, D-Zero, etc) and there are DCI Customer Satisfaction Surveys.
Maybe those surveys are where XJ is trailing.
+1. I agree completely. I'd like to customer survey on each category of aircraft XJ and all other DCI operates. I've been on Pinnacle, Compass, SkyWest and Comair CRJ200s, CRJ7s and it is hard for me to believe Mesaba would be trailing behind them on customer service.