Wow, I had to go thru the exact same thing yesterday. Got the svr WX recording, the hang up a few minutes later. Tried again half hour later and got through, not much of a wait either. Thankfully I got a nice lady, I was afraid i'd get someone that would be (rightfully) ****ed about having to take a buddy pass call.....
Originally Posted by
LOBO
I know we don't deal with the reservation line much as pilots but, it is ridiculous that at least a week after a major storm that a customer can not get in touch with Delta via 800-221-1212 or 404-765-5000. One sends you to a prerecorded message saying due to wx we can not take your call and the other gives you the head fake. (Hangs up on you about two minutes into the call)
Anyone else have any other numbers they call to get in touch with a reservation agent. I need to reissue a buddy pass and I'm unable to accomplish it on travelnet.