Originally Posted by jsled

wow. Had no idea you guys didn't have that. We have all that stuff at mainline - a whole herd of cleaners every leg, lav service, acars wx and gate info. But why is the wx thing UAL's fault? Don't you have dispatchers? Can't you talk to them enroute? Why doesn't Express jet wash it's own aircraft? Seriously, I don't know how this fee for departure contract works, but is it UAL's job to wash your jet?
As for United's employees not caring....UAL was the number one on time airline in 2009 among the Legacies...even beating the godlike Delta. So I don't buy it.