It would be a tragedy not to have him provide the service in Cologne as well. (especially since it is probably our next base!?)

He is the best in the system period. It is always the same, every year, some new lady in corporate reviews the contract and tries to find a cheaper one without regard to pilot reports. We end up suffering when the new service stinks, or when the new company suddenly doesn't like picking us up at 2AM. Manfred is a class act, I have never waited for him once, plus he is one of the few drivers that is easily accessible by email or phone.

We really need to do what what we can to help him out on this.