Originally Posted by
acl65pilot
80,
The whole ATL airport deal is a mess. With the manager leaving maybe we will see some marked improvements.
That said, the whole issue with deice happened about eight years ago when the found de-ice fluid in College Park's water supply. That just added levels upon levels of bureaucracy to the whole issue.
ATL is a mess. Got an earful from a BA crew yesterday on the train. They had a 1 +45 time from block-in to crew bus.
On another note, if this is the year of the customer, maybe its time to cut the lazy give a sh!t attitudes from the gate agents and ground crews. Can't count the number of times I've had to interrupt a gate agent while she was texting instead of boarding, driving the jetway or "assisting" passengers!