Originally Posted by
tsquare
Why bother trying to explain it to him.. he obviously cannot see anything but NRT and the benefits it had 20 years ago. The Japanese will ALWAYS prefer to go there even if it means an hour and a half more on the train or in traffic... that's brand loyalty.
Brand Loyalty died when Al Gore invented the internet.
We are fighting like crazy to get it back and to keep the ones we have. New level of reward redemption today to do just that. That many miles a year, WOW!
Not sure if we fly that many a year. Maybe