I hate to say it, but I have had nothing but problems with JBU. Takes forever to list on the phone like most are saying here. The other day I did actually get through after 35 mins and then I got to the airport (JFK) and they told me I wasnt listed. I explained that I just listed and it took me 35 mins to do so... the agent then said to me "and how is that my problem?" I was like uhhhhhhh is this JetBlue or did I stumble into the Us Airways terminal by mistake... I so tried my luck at the gate and I was told pretty much the samething. I got back on the phone, missed the flight and listed for the next flight... went back to the service desk and was told I was not listed and they needed me to step aside. So I went to the gate and asked the Capt if there was anything he could do... He said nope.
I give up with JBU... and I have JBU guys J/S with me all the time... I totally understand its not the crews fault, but I have gone out of my way to get JBU guys on my plane... ballast, flying with the boards out etc etc
I will no longer go out of my way, because JBU never seems to for me.