I do not commute but I do carry a ton sooooo a pilot group letting something like this go on for more than a few days is not acceptable if they want to continue to ride on other peoples jets. We had a problem with agents closing the door 10 min early to push 5 early even though a non rev pilot was listed but not there yet, we raised a little stink-problem solved. During this time I would go up and make sure no one was trying to go I my jet (in the gate area) if there was and the agent didn't want to put he/she on I said fine you can fly this leg.