Originally Posted by
PCLCREW
I hate to say it, but I have had nothing but problems with JBU. Takes forever to list on the phone like most are saying here. The other day I did actually get through after 35 mins and then I got to the airport (JFK) and they told me I wasnt listed. I explained that I just listed and it took me 35 mins to do so... the agent then said to me "and how is that my problem?" I was like uhhhhhhh is this JetBlue or did I stumble into the Us Airways terminal by mistake... I so tried my luck at the gate and I was told pretty much the samething. I got back on the phone, missed the flight and listed for the next flight... went back to the service desk and was told I was not listed and they needed me to step aside. So I went to the gate and asked the Capt if there was anything he could do... He said nope.
I give up with JBU... and I have JBU guys J/S with me all the time... I totally understand its not the crews fault, but I have gone out of my way to get JBU guys on my plane... ballast, flying with the boards out etc etc
I will no longer go out of my way, because JBU never seems to for me.
Almost the same exact thing happened to me. It wasn't my fault and the gate agent didn't even so much as apologize. In fact, she got irritated at me like it was my fault! She was refusing to let me on a flight with 40 open seats. Thank God the Captain came up the jetway to "rescue" me and take me down to the plane. I talked to another Delta pilot the other day who got left at the gate in FLL. I really hope this gets fixed ASAP. The attitude needs to change.