Originally Posted by
Cycle Pilot
Were you the Captain on the DCI flight I rode on last week? We were delayed two hours for a mechanical problem. When we finally did board, the pilots didn't make a single PA to the passengers during the entire flight about the problem or even apologizing for running late. Looked pretty bad. Who cares, though... you don't work for Delta, right? You may have been joking about the above statement... hence the smiley. It's just annoying when a DCI carrier doesn't give a crap about Delta passengers. If the passengers have a bad experience on a DCI carrier, they don't get ****ed at Comair, Skywest, ASA, etc... they get ****ed at Delta. This is one of many reasons why we need to take some of our flying back and/or not give away anymore scope. We need to be able to control the quality of our product.
Nope that wasn't me. I was not joking though. When we are delayed I make plenty of announcements. I was just talking about normal boarding announcements. If there is something wrong I will let people know. It just suck to always have to appologize for the company I work for, ie waiting for 30 to 45 minutes for numbers. I care greatly for my pax. I could care less if they are "Delta" pax, when they are on my airplane they are MY pax, and I will treat them like I would my family.