Originally Posted by
acl65pilot
Waves;
IMO it is more along the lines of doing what is expected, keeping the operation going, and aid the passengers. We are the front line and in many cases the difference between a return customer and a complaint. That is how you aid the company. Information that is timely, accurate and without bias. Simply put the consummate professional. I know you know this, you are a Captain!
For the new hires it is
Safety, Customers Service and Efficiency. Yes that is asked!
OK, maybe it is time for a Waves attitude adjustment. As you may have noticed, I am a story and comparison machine. I often compare past experiences with the present. That's the cost of allowing an old guy on this site. LOL (Just between me and you, I'm not really that old, it is more of a [FONT='Calibri','sans-serif']façade than truth.) I like the grandpa comments. It gives me more credibility than I truly merit.
Probably should have been a PM. LOL[/FONT]