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Old 04-11-2010 | 07:43 AM
  #33824  
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Waves
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Joined: Mar 2010
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From: SLC 767ER Captain
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Originally Posted by FIIGMO
Yesterday while flying out of Atlanta, I have to say my uneasiness about becoming a reluctant transcon commuter was realized in a big way. Captain of the flight had a hall from A1 gate to E1 gate for a 46 minute turn and although I had everything ready to go the gate agent would not allow 9 passengers and 3 non-revs on to the aircraft because it was with in 5 minutes of departure. The big deal was that one of the people waiting for the gate agent to come to his senses was the Captain of the flight!

All in all when the gate agent decided to listen for just a moment everyone was boarded and we left only 7 minutes late.

So I ask all of my flying peers to help out all of us employees, pilots commuting, employee families taking that one vacation together or for crying out loud the passenger paying our salaries, by checking with the gate and even walking the boarding area to see if anyone will be left behind because of the OT zero debacle (and gate agents feeling they control the jumpseat). I know we cant always get everyone on but sometimes the guy with 4 stripes or even 3 stripes can do a lot to get everyone on board.

Sorry to rant but asking for help from the guys and gals flying the line seems to be better than having high blood pressure and being angry....

Thanks again for looking out for one another especially when more than a few of us are now forced to commute......

BTW we did make phone calls about this particular incident and it met with less than confident results. But we are not done making calls either..


Thanks
Unfortunately, gate agents have a huge, and I mean HUGE, amount of pressure to close the door and get the flight out on time. Many times they will close the door early and are very reluctant to reopen it. We have very little to say in the matter, but we can always drag our feet and stand in the jetway asking to get all the non-revs on. I have done it many times with some success.

I was dead heading one time and just arrived at the gate about 10 minutes prior to pushback. The agent said, "This flight is closed out." He thought I was nonreving so he wasn't going to lift a finger to get me aboard. I said to the agent, "You know what, I didn't really want to do that flight anyway. I'm sure scheduling will be able to find another Captain somewhere else. I'll just head back home. Have a nice day." All of a sudden he realized I was deadheading not nonreving, and miraculously the door was reopened.