Originally Posted by Nosmo King

Another tidbit needing verification.

I called the Jumpseat Desk during normal business hours to book my deviate from deadhead ticket.
No answer. No hold music. No voicemail. Phone just kept ringing.

Called Scheduling and was told that the XCM Desk is no longer manned since we can book it online.

I asked how pilots are supposed to book deadhead tickets for deviating on the backend.

Scheduler told me that in the near future we will have the capability to book that online, but its not available yet. Until its available we have to call Crew Scheduling to book a ticket.

Then I saw this tidbit in Trim Tab

Pilots eligible for expanded jumpseat booking windows (i.e. - Instructors, Line Check Pilots, etc.) must call the Jumpseat Desk (404-XXX-XXXX) or Chief Pilot Support Center (800-XXX-XXXX) to take advantage of those options. Neither the VRU nor the on-line iCrew jumpseat systems are currently capable of identifying pilots eligible for booking windows other than the standard. The on-line system will be updated later this year to identify expanded windows.

I know CPSC is still there, but is there a Jumpseat Desk with a live person or not?