Originally Posted by
groundstop
I have a deadhead for recurrent training set up from my base to ATL. Instead I want to go from another city. Can I make a company business reservation from the other city on travelnet, and disregard the reservation the company made, or do I have to coordinate this with the company?
One of the recurrent documents seemed to indicate travelnet should be used. I'm not allowed to modify the reservation the company made for me, however.
Originally Posted by
iaflyer
In the past, you called the XCM desk to change the reservation, and they made the change for you in about 15 seconds. Apparently, the XCM desk has been closed now that we can book our jumpseats online. (I guess they are ignoring all the other stuff the XCM desk did... but I digress).
I've heard that crew scheduling is now doing the XCM desk's job - so, I'd first try the XCM desk in case I have my info wrong (you can reach it through the 1-800-DAL-CREW menus) and if no one answers, call scheduling.
But yes, it is perfectly fine to change the travel to/from sim training to your home airport.
I went through this 3 weeks ago. I called the Chief Pilot Support Center. Per the individual I spoke to, the XCM desk is no more. The CPSC is handling all requests like this (deviations from deadheads, training deviations .. etc).
I asked if I could change the reservation myself in Travelnet using the provided "change reservation" button. He said that there are some technical issues, but they hope within a month that everything will be fixed and that the pilots will be able to make/change their own reservations or deviation requests. He said this will significantly cut down on the phone calls .. and thus, staffing requirements to man the phones.
I hope this helps.