Originally Posted by
hoserpilot
Keenster,
Did you ever work for a regional carrier? If you did then I trust that your speaking from your own experience. At the regional carrier I worked for we prided ourselves on doing a good job. We strived for on-time, good service, well maintained and clean aircraft ect...
One thing I've noticed since arriving at Delta is the lack of understanding in regards to the regional product. I'll admit that some are awful. Many captains I fly with are mad when the regionals cancel a bunch of flights. Did you know that most of the time its the mainline carrier that cancels those flights? They do that to recover the slots for otherwise delayed mainline flights.
I don't know how many times I've heard pax complain about mainline service. Then as they get off the plane they praise us for a fine job and better experience. I believe a few of those letters helped clinch the job for me when I interviewed. Many of the great Delta pilots that we all think we are were the regional drivers of yesterday. They got here by being professionals and doing the best with the tools they were given.
My apologies to those guys who have done and will continue to do a good job at the regionals. Yes there are those that do a good job and care but in general everyone I know and talk to hate flying on smaller aircraft and also do not have good things to say about some of our affiliates. You are only as good as your weakest link. I say fix it or get rid of it. Simple as that. This was not meant as to be a slam on the regional pilots doing a good job out there. But, when you see a don't care attitude, sloppy pax care and the attitude that it does not matter if we put people in the seats or not we still make a profit(and that would be at the expense of DAL) that bothers me!!!!!!!!!!!.
