Originally Posted by
BigheadDC
Hey Im new to the forum, so I hope im putting this in the right place. Im an ExpressJet guy, commuting out of Bakerfield CA. I was denied the jumpseat(and a regular seat) on the way to work because " Our CASS is broke indefinately". The station is run by Skywest (DBA United Express). They had plenty of room in the back of the plane, but the gate agent stated all non revs must have "paper tickets (id90, zed, etc). Any chance getting a word to the jumpseat coordinator. Obviously we have a reciprocal, and are in CASS. little help?
CASS doesn't matter. The agents are confused by the wonderful memo that United sent out to all stations. The message basically stated that "all cabin jumpseat agreements were recinded, and that OMC's must ride in the actual jumpseat". Of course, they balked when asked about it, and said that it was only supposed to be directed toward flight attendants. However the memo was already disseminated, and there is much confusion now among all the gate agents. I'm pretty sure that United did this on purpose to create the confusion, probably banking on the fact they might get some more dough thru ID90's and ZEDS. The only way to remedy this is to talk with the crew. I try to be proactive about this and check at the front counter on each flight, but places like Bakersfield it is impossible (on a turn). Next time try and demand to speak with the captain, or at least have them radio a message to the airplane, so we can get this fixed. United has been screwing with our jumpseat procedures so much I'm suprised it even still works at all anymore....ugh
