Originally Posted by Mem9guy

Nothing new in DTW. I have always considered it a failure of Middle Management as they seem to have allowed this behavior to become the norm.

Another ongoing issue that never seems to get fixed is plugging in air to DC-9's at the gates. I was in MEM, ORD, and LIT yesterday, all well over 80 degrees and we never once had air plugged in to the aircraft at the gates. They hammer us about APU usage, but don't seem to be able to make the people doing the "underwing work" do their part. May just be a case of "getting what we pay for" in labor force.