This argument is going to get really old. As many people have stated here and elsewhere, things at DAL can.. have been taken care of with a simple phone call to scheduling. Contrary to folklore, schedulers are not out to get you. They make mistakes. Oft times, you can call them on it and they will rectify the problem right then and there. If you want to call that "hand holding" then have at it. Nothing I will say will change your attitude. And by the same token, I don't want a Ken Watts type "holding my hand" and filing grievances when the aforementioned phone call will have the same net result. However, a good contract admin guy does have his place. But you choose the adversarial path first, I do not. I guess we must agree to disagree. The last word is yours.