Originally Posted by
alfaromeo
I have had four problems with schedulers in 20+ years. Two were resolved by the schedulers, one by the Chief Pilot, and one by Contract Admin. All resulted in double pay.
I am not sure why I should burden the Contract Admin folks with useless paperwork after I got paid in the first three instances. All of your conversations with scheduling are recorded, there is an automatic trail. If you don't trust your Chief Pilot, send an email so there is a paper trail. If you ask Contract Admin, they will tell you they don't really need to hear about every reroute you are given or every time scheduling cuts a corner. Believe it or not, we somehow have managed to work through an outstanding record of enforcing the contract without swamping the CA folks with useless paper trails. If CA needs more paperwork, they will send out an alert asking pilots for it.
Thats great for you because you had the knowledge to realize something was wrong and make the call.
How do you catch a violation given to a probationary pilot on reserve that has not had the years of working under a DAL PWA and might not realize something is wrong? What would you recommend for the probationary pilot that does not feel comfortable calling any of the above named individuals? How would DALPA ever realize if there was a problem with a certain manager or if certain people were being exploited?
My recommendation in the second case would be a call (or a grievance worksheet) to Contract Admin. A call to a rep might help but they don't always know the contract either.
I am also curious how DALPA tracks its "record of contract enforcement." Does DALPA have a similar alerting system for scheduling like fNW did to catch those pilots that didn't know or are there perhaps some violations that no one ever heard about? Then there are always the 2% of pilots that cut their own deals for whatever reason.
We had pilots that would call scheduling, then ask for a Duty Manager, then would give up and call a LEC rep. which usually lead to a call to Contract Admin and a paper trail being started.
As far as burdening the CA folks with paper trails, that's why we pay dues.
If DAL has a better set of people following the contract on both sides, great. I just hope there is a way to verify it for all pilots regardless of their status in the company and their knowledge of the PWA.