Sorry, but with unemployment where it is, there should be no lack of applicants. We can't pay workers in NYC what we pay in ATL but if they're not performing, there is a lack of leadership from management. This goes for the do nothing gate agents in ATL as well. MGMT needs to get out from behind their desks and supervise and if that means some terminations on the spot for violations, then so be it.

We can't run a service business without service.