Things have changed at Era in the last few months (even more so than since Frontier bought them in 2009), don't plan on getting a ride unless you have a reciprocal at this point, still worth a try, but it's a much longer shot than it was previously. Also, all the nice Era employees have mostly replaced with Frontier ones (though there are still a few Era people) in the Anchorage station, so how nice the CSA is going to be the luck of the draw.