In the last 20 pages or so we seem to be hashing out the path taken to get the airline to SOC. Many people have good points. The fact that there is a discussion about these matters, procedures, IT, etc. demonstrates that most everyone cares about this airlne in that it becomes the best carrier out there. Imagine if we could get every single employee and manager pulling on one side of the rope what we would be able to do as a corporation and airline. It saddens me that many choose to focus on the negatives and sometimes code them as a north or south issue and I myself have been guilty of this at times. I think that many times when we try to relay there might be a better way to so someting it is percieved as slamming the other side. Maybe the following will shed some thought and ideas on where we are coming from.
fNWA pre merger perception: DAL is a far superior airline than NWA, bigger, better contract, better everything.
fNWA after merger reality: NWA was a pretty good airline, as good or maybe better than DAL. Our contract was pretty good compared to DAL. IT is really bad over here. I am making less money now than before for the same hours worked due to contract differences(not the case this year). QOL has gone down.
Perception: Best practices of both airlines will be combined together to have great procedures and operations.
Reality: So far it has been like beating our heads on a wall. No open door policy. Our best people in key positions quiting or resigning because they can get no where i.e. chief pilots and fleet captains etc. Training so far has been a joke "by bulliten". FA service in the cabin in total dissary because of some new flandango service that someone cooked up somewhere.
Some call it whinning, but these are general feelings about how things have gone down. We really do want things to get better. I could give a rats where change comes from but things need to improve. How do we get everyone pulling on one side of the rope and I am not talking about drinking coolaide here. It is not a pretty picture out there. I'm getting that uncomfortable feeling that this company is to big to operate efficiently with the current system of management where it is today. It bothers me that most of the DALs guys on here defend the status quo to the hilt. No matter how well we fly the planes, we are only as good as management will let us be in providing the environment to have employees do their jobs to treat our passengers professionally and get them form a to b on time with safety being the number one priority. I can't even get out of the gate on time in most cases right now. We seem to be failing on the basics way to much right now. Why am I going on about this??? I want things to get better. I see many more Pi**ed passengers than happy ones. The ship needs to turn around and not 6 months from now, it need to be done soon!!!!!!!!!
