One thing also to note is this: A best practice is a moving target and can vary from perspective. The way you've always done it may or may not be best considering the culture you are in. This can be very difficult to accept, and that resistance has been seen primarily in the (and I quote) "problem children" in the 744. Remember, sometimes when you're pointing a finger it might be best to consider the other curled back fingers pointing at yourself.

Carl is probably the loudest whiner (yes... you are, it's mostly whining) on this board... I don't let one screaming baby ruin my opinion of a group, especially since NW is the culture that I grew up around. We've done a heck of a job in the integration and these are the ripples in the road that I've been expecting for a while. If anything, all this illustrates the dire need for patience in letting IT inch it's way along to putting together a better system than any of us have seen. The fact is that it is going to take time to engineer something to work with a group the size that we are.