Originally Posted by Cycle Pilot

It's the "Year Of The Customer!!!" Woo hoo!

I was in DTW yesterday and there was a thunderstorm a couple of miles away. The ramp was subsequently closed. About 15 minutes later, the rain came in buckets. I saw a belt loader with about five bags just sitting there in the rain for about 20 minutes. I couldn't believe it! How stupid can you be? Why wouldn't you take the extra two minutes to get the bags off the belt loader and in the plane so they don't get soaked? If people had anything important in those bags, they were more than likely damaged or ruined completely. It's so frustrating, but what can we do?