I've advised in the past to use the tenets of CRM and spin those into how they could beneficial to whatever new career you are looking to enter. EVERY employer would be desiring attributes such as Decision Making, Assertiveness, Leadership, Communication (to name a few) in a new employee.

I'm not in the Insurance business but I have family that were - Catastrophic Insurance Adjustment in particular - and it is NOT a good business to be in now as an independent businessperson.

Best of luck in your search.

USMCFLYR