Originally Posted by
Scoop
CAPN,
If there is one issue that is clearly not a N vs. S issue it is the suckiness of our bases. Service should be consistently better at all of our bases. The really, really, (said in my Shrek voice) bad experiences seemed to be randomly distributed through the system.
Scoop
Four flights connecting thru ATL in the last two months. Delayed baggage on three of those - that's 75%. Dodging the blood trail leading from outside of the Chili's all the way down to the concourse train was new, but probably not a DAL problem.
The cluster of RJ's at the end of the terminal sucks from a PAX point of view. Having to go outside and wind your way thru the maze in July/August is not a happy experience. Each plane needs it's own jetway.
See, PAX can whine like a jet engine too
