Originally Posted by Jesse

I'm 180 out on my experiences. In ATL when it's not busy I get right into a spot and get connected ASAP. In DTW, for example, the place isn't any where near as busy, but we wait each and every single time...I mean 8-10 mins on average just sitting there outside the gate. I've called them well in advance; follow up with a call when we get there and nothing appears to be taking place, and then the wait. Typically there's a baggage cart that has to be moved, and eventually they get around to that, and then a couple of mins later everyone is ready to marshal the plane in. Wish I had your experience there. MSP, on the other hand, is much better. For me, they mirror ATL fairly well--both are usually right there, ready for you, and both sometimes find the jetway at times needing a gate agent to bring it up to the aircraft.