Originally Posted by
Check Essential
All of that pales in comparison to the money spent buying off people when we are oversold.
Delta is always #1 by far in DOT overbooking and denied boarding.
They must make money doing it because they don't seem to care.
Not really... a big percentage of Delta Dollars never get cashed in. FLights go out full.. the oversales get something (which they overwhelmingly never use) and everybody's (somewhat) happy. The statistic just gives the media and shumer more ammunition to beat up on the airlines...