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Old 08-22-2010 | 08:18 PM
  #19  
caflyer
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Joined: Nov 2008
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From: Boeing
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Originally Posted by CHQ Pilot
I wish we had a backbone sometimes, but the company has chosen a path that it is better to settle than expend money on legal costs. Airlines are perceived as cash cows so it seems anyone will try and get money out of them.
I would have to credit Southwest for taking the high road this time.
My guess is the the F/As did not make the desicion to look out for the baby's welfare and removing this child from the parent lightly, but did it anyway.
I have nothing but praise for the staff and the airline for doing this.
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