Originally Posted by
buzzpat
Oh, I agree Scoop. I'm all about the APU. I crank it on in a heart beat if I need to cool the jet. My point here is just a scenario where we as a Delta team can work with each other or choose not to because of some BS union crap.
Originally Posted by
buzzpat
IMHO, if you're at a DAL base, in this case DTW, and its 94 frikkin degrees, and you pull into the gate, and the rampers TURN ON THE AIR but decide not to HOOK IT UP, its a little troubling. Happened to me twice last week. So, the air's going while the hose remains nicely coiled and doing nothing. I really don't care who's responsible, I just want it fixed. That's the rampers job, not mine. And when we have pilots being chastised for trying to help, that sends the wrong signal to the rest of the company's employees.
I try to do whatever it takes to keep passengers happy and move the mission safely. Strollers, wheel chairs, chatting up the FF's, whatever. If we have to be worried about one group trying to block another employee group from interacting and helping each other, we're screwed. No wonder our customer satisfaction sucks.
Crank the APU and then call the Station Manager to inform him/her of the situation (Improper hose connection), and ask how soon his/her ground troops will be counselled and re-trained. All of OUR profit-sharing is at risk, including the Station Managers'.