Originally Posted by Free Bird

There are a number captains that REFUSE to start the APU when external air is hooked up. Doesn't matter that the FO, FA's and pax are hot, the stingy B@$t@rds act like it's their money they're spending by running the APU. Nevermind that we're making 142 pax really upset?

I agree, it needs to be on whenever pax are on board!