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Old 09-10-2010 | 06:10 AM
  #29  
syd111
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Joined: Nov 2008
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Originally Posted by EWRflyr
Maybe not so important regarding technology, but wondering how UA's non-rev system works? I am not talking about pass levels, and all the benefits. I am asking about actually finding flight availability, viewing loads, non-rev listings and listing on flights.

At CO, employees use coair.com. On that is a link to employeeRES. There we can pull up flight schedules with detailed passenger boarding totals (PBTs), seat availability, revenue standby, non-revenue positive space (i.e. DH crews or company required travel), and non-revenue space available. We can then view the non-rev list in priority order from the PS down to the last SA person and see where we fall in the list. Any personal travel plans we make or PS travel arranged for us is listed on a side bar with the record locator number (PNR) and city pairs. These PNRs show as links to pull up the itinerary and also to be able to check-in 24 hours prior for your seat.

So wondering how UA does it? Is it that simple? Is it Skynet or is that just the basic employee site which we call COAIR? Thanks for the information.

PS. I don't know about any other CO pilot, but I no longer use the mobile boarding pass option for my smart phone. The past several times I have used it and checked in 24 hours prior and chosen my seats it dropped me out of check in within an hour of the flight. Had to go to the agent at boarding because I couldn't pull up the boarding pass and was told I didn't check in. So I was essentially unseated and stuck with seats I didn't want. One of the flights I lost the 1st class upgrade seat I was in line for and an Express FA got it because "I didn't check in until boarding started and upgrades were already cleared." HMMMMMM
It is all on skynet and easy to use to check loads and such also to print up your boarding pass. When you get to the gate you can see where you are in reference to other non revs by just looking at the tv screen at the gate. Never had any problem with the system.
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