Originally Posted by rvr350

Jailbroken means a device that is no longer "jailed" or confined to what the manufacturer intends it to do, i.e. Jailbroken iPhone have many additional features that Apple prohibits.

Unlocked means a device that is no longer tied to a specific cellular network that it's manufacturer default to, i.e. iPhone is exclusive to AT&T.

I think you understand just fine. Hope you get your phone back... It took me a while to configure mine to my heart's desire, and i'd rather lose my laptop than my iPhone.