Heyas,
Just got back from a trip on SWA. All I can say is "meh".
I went up to visit with my GF and her folks up on their farm in KY. Since he goes into BNA then drives, she normally goes nonstop on SWA. This time, not only did it have a connection, but it was more expensive than DAL. But DAL was full when she wanted to go.
I non-rev up the next day on us. Everything was FULL, and only by some grace did I get the last seat to BNA.
In the interst of harmony, I bought a one way tix back on SWA so I could ride back with my GF. Both SWA flights were half full, and it was more expensive than on DAL. I saw no functional or subjective difference between their service and ours, other than having the empty seats next to you.
Honestly, if I HAD to be someplace, I'd buy a ticket on us.
Nu