On a different but related subject ...

A few months back, I had a back end deadhead, Middle East - AMS - MEM. I deviated (in VIPS) on the AMS-MEM leg and instead booked myself AMS - Home. I was VERY DISTRESSED when I showed up for my Middle East - AMS leg and found out it had been canceled (and was now sold out!).

If that is, in fact, now the "new" policy ... I didn't realize that.