I'm sure there have been plenty of bad experiences with every airline. I'm only sharing my experience with jetblue. I've flown 8 round trip flights out of JFK on jetblue. All of the landings were great (their usually great on any airline though) and the flights were on time. I can't say I had any bad experiences on any of those flights. I cannot say the same for the other carriers I've been on. The jblue crews always seemed happy to be working, and the captains often make a few jokes on the intercom. It makes for a nice atmosphere and overall good experience. I really enjoyed that experience as a passenger and would be happy to fly jetblue again.