Originally Posted by
Gman
Puppyz,
you bring up a good point-the view of the passenger - we call them customers. Over Thanksgiving not one flight went by without at least one new customer telling me after landing that they will never fly on any other airline again. It takes just one flight on JetBlue to turn people into believers.
Just imagine sitting in line at JFK at 6 pm for one hour prior to departure and NOT having a TV in front of you.
Those poor souls.
This my friends is the reason why we will kick your unionized butts...
if your company is so great get your pay up and stop undercutting everyone. the customers will continue to fly with you even if your ticket prices go up. (if they really mean what they say about not changing airlines) once that happens you can pound your chest all that you want, until then all you've done is undercut your competition.