You don't have the big picture. VIPS is being accessed too often. Pilots have learned how to use their E-grid and once again decided to visit PFC.

Look soon for the FCIF outlining further "improvements" to streamline the website to keep requests from exceeding the capacity of VIPS to handle them. All to ensure reliability during peak.

They won't be happy until we're all calling scheduling to check in, deviate or whatever. I prefer to call when they're making daily assignments.

Me calling scheduling - "I'm sorry, I left my e-grid at home. Can you check me in, look at my schedule and give me the parking code?"