Originally Posted by QuietSpike

Personally.. the thread went downhill when 'king pilot' said a G150 isn't a "real" gulfstream... on that logic, I guess the G650 isn't a "real" gulfstream either because it is a completely clean sheet design.

I would say customer service from 'the stream' is much better than from Bombardier. Having personally flown the Airborne Product Support plane for the stream, I can attest to this. We would routinely fly a gasket that couldn't be more than a few dollars in value halfway across the country for someone. On the other hand, I remember flying a new windshield from SAV to COS for a G200 customer that had cracked theirs... only to find out when we got there that we brought the wrong windshield... a little detail you think they (gulfstream) could have noticed before taking off.

I know Bombardier advertises that they have a version of airborne product support, but unless something has changed in the past year or so... they are using flexjet for parts deliveries, and really only when they are available. Better than nothing, but doesn't compare with the stream.