Originally Posted by
Xray678
This is something I have never understood. If an employee has purchased a ticket and there are seats available in first class, why not upgrade them? Honor seniority of course, but if a person who can non rev has purchased a ticket, why treat them worse than if they were there for free?
I don't think the company looks at it as honoring seniority against FF pax.
I've actually become somewhat indifferent to the upgrade to first after hearing that RA always travels in coach.
It makes sense to take care of customers first while also keeping a premium product.
The upgrade is nice, especially for our loved ones, but on most domestic less than 2-3 hours I could really care less.