When someone buys a ticket on Southwest.com, they know they are getting a ticket on Southwest. That's admirable. When a passenger buys a ticket on Delta.com, who knows who they're buying a ticket on. The chances that all of their flights are on Delta is very slim. That's not admirable. We don't belong on the list. The fact that management is still outsourcing jets shows me that they think outsourcing everything is the wave of the future.