Originally Posted by
FedElta
Okay, DAL is rated #1 among airlines.
Scored as a #1 for Quality of Management
Scored as a #7 for products and services
Do these scores seem to conflict a bit ?.....doesn't management decide on outsourcing ??
What's the conflict? If the poll is accurate, it would seem that the travelling public doesn't care as much about flying on Barbie jets or foreign carriers as we all want to think....