Another reason for the shortness with the rampers perhaps.. In our other hubs and many of our outstations we are mainly handled by Skywest personel. Anyone who has been with Skywest for more than a few weeks is cross-trained on all the ramp jobs. In Chicago it is very frustrating to see the baggage crew leaning up against the equipment while you sit in the alley waiting to be marshalled in for 10 minutes.... or to have them finish up loading the bags and walk off while you wait 10 minutes for the pushcrew... the frustration level can really mount if you don't get yourself into a Chicago state of mind.. I commuted out there for a year and realized that for the most part you do your part and request (and re-request ) politely that they do theirs. It is almost never productive to get excited about something and start pushing them. Many of our crews only get to ORD occasionaly and don't leave their expectations of an efficiently run operation behind. The "system" out there has been broken for some time and most likely will be. Some great folks working and busting their butts on the ramp out there.