Allegiant ranks #3 in customer satisfaction
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Not to split hairs, but G4 came in fourth. The author of the article doesn't understand that when there's a tie for second place - as in two airlines #2, there is no #3. Another 'quality' journalism/English major who can't count.
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...stylistically, you could argue Alaska is third??? But I guess the point of the article as it relates to Allegiant is customers are speaking out about good experiences.
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Originally Posted by Andy
(Post 2579776)
Not to split hairs, but G4 came in fourth. The author of the article doesn't understand that when there's a tie for second place - as in two airlines #2, there is no #3. Another 'quality' journalism/English major who can't count.
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Originally Posted by ecam
(Post 2585262)
Still above Delta, AA, and United...
But just for you ... congratulations on beating Delta, AA, and United on a customer satisfaction survey. :) |
Originally Posted by Andy
(Post 2585266)
I was commenting on the author's inability to do basic math. I don't care about this type of survey because they mean very little.
But just for you ... congratulations on beating Delta, AA, and United on a customer satisfaction survey. :) |
Originally Posted by ecam
(Post 2585277)
Well it's true. Allegiant gets a bad rap, and I'll be the first person to admit we have issues, but we're nowhere near as bad as the media constantly paints us.
If NK's proven anything, it's that the only thing most customers care about is the ticket price. Sure, they'll complain about lack of legroom - but do they buy seats with more legroom? No; if you ever look at a seat map for a flight that has E+ seating, you'll see that E- is sold out well before E+. |
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