AA Pilots down. Why?
04-01-2026 | 05:07 PM
#21
Gets Weekends Off
Joined: Nov 2016
Posts: 2,607
Likes: 12
Today, sitting at the gate before departure, I tired to load aapilots to access TTS. Instead of either the old site, the temp site, or something new, it loaded something that resembled ECS and a message that I couldn't access while flying. Checked with another device, same thing. I wasn't flying so double odd. Had a tab still open on second device from TTS so just refreshed, logged in and did what I intended to do.
Checked back at end of the day, back to loading the temp site.
Checked back at end of the day, back to loading the temp site.
04-02-2026 | 10:14 AM
#22
On Reserve
Joined: Jan 2008
Posts: 146
Likes: 7
Today, sitting at the gate before departure, I tired to load aapilots to access TTS. Instead of either the old site, the temp site, or something new, it loaded something that resembled ECS and a message that I couldn't access while flying. Checked with another device, same thing. I wasn't flying so double odd. Had a tab still open on second device from TTS so just refreshed, logged in and did what I intended to do.
Checked back at end of the day, back to loading the temp site.
Checked back at end of the day, back to loading the temp site.
04-02-2026 | 10:40 AM
#23
Config 3
Joined: Oct 2014
Posts: 1,294
Likes: 218
The ECS Flying state starts 20 min before scheduled departure and end 5 mins after scheduled block in. This also applies to DHs which is a little frustrating since you would be riding in the back and could fix / adjust a hotel limo issue via text since you can't call inflight.
04-02-2026 | 11:34 AM
#24
Line Holder
Joined: Jan 2014
Posts: 1,555
Likes: 153
04-02-2026 | 12:03 PM
#26
Config 3
Joined: Oct 2014
Posts: 1,294
Likes: 218
It’s working as designed, it’s just that it’s a pi$$-poor design that doesn’t take into account the realities of our imperfect operation.
04-02-2026 | 12:23 PM
#27
Gets Weekends Off
Joined: Nov 2016
Posts: 2,607
Likes: 12
Really? I ve never been locked out of aapilots before... pretty sure I have accessed it in past while deadheading or within 20 min of departure. Or are you talking about ECS?
04-02-2026 | 12:29 PM
#28
Config 3
Joined: Oct 2014
Posts: 1,294
Likes: 218
Try to access that website while you are in the ‘Flying’ state. It will redirect you to a web-based version of ECS and will not allow you to do anything.
04-02-2026 | 02:33 PM
#29
Gets Weekends Off
Joined: Mar 2014
Posts: 4,154
Likes: 341
Right now - due to the IT SNAFU - if you try to visit aapilots.aa.com it redirects you to pilotecs.aa.com. That’s where all the hyperlinks are currently located that used to be on AAPilots.
Try to access that website while you are in the ‘Flying’ state. It will redirect you to a web-based version of ECS and will not allow you to do anything.
Try to access that website while you are in the ‘Flying’ state. It will redirect you to a web-based version of ECS and will not allow you to do anything.
04-02-2026 | 02:39 PM
#30
Config 3
Joined: Oct 2014
Posts: 1,294
Likes: 218
I’m just relaying what happened when I tried it the other day on a trip. I guess it could have been user error but my recollection is that while I was within 20 min of departure, the redirect to pilotecs.aa.com made everything inaccessible.
That being said, you can use the standalone url to access TTS/DOTC during this time - which is what I ended up doing - you just can’t get there using the aapilots url.
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